Coaching Skills for Managers
This self-study course will help you help your team learn and practice coaching skills to increase client and employee engagement.
Lesson 1: Why Engagement Matters
Lesson 2: Coaching Definitions & Distinctions
Lesson 3: Common Myths About Coaching Skills
Lesson 4: Nine Habits of a Kick-Butt Manager
QUIZ: Increasing Engagement Through Coaching
Lesson 1: Three Key Competencies
Lesson 2: Mindfulness in Learning Coaching
Lesson 3: Check Your Assumptions
QUIZ : A Deeper Dive: The Foundation of Coaching
Lesson 1: Listening Like A Champ
Lesson 2: Discovery Listening
QUIZ : Listening Like A Champ
Lesson 1: Open-Ended Questions
Lesson 2: Effective vs. Ineffective Questions
Lesson 3: Discovery vs. Leading Questions
QUIZ : Powerful Questions that Grow Your Team
TRIAD PRACTICE
Freeing Up Time to Practice
GROW Model
SMART Goals
5 Great Questions
Benefits of Engagement